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From outdated to mobile-ready: Fly Tech’s transformation of FlyUp

UX/UI design
Software development
Digital strategy

Challenges we faced

Problem 1

Outdated user interface

The existing platform lacked a modern look and intuitive workflows, slowing down user adoption.

Problem 2

Limited customer access

Without a dedicated portal, clients had no direct way to manage reservations or view status updates.

Problem 3

Mobile usability challenges

The software was difficult to use on mobile devices, limiting flexibility for users on the move.

What we did

We partnered with Fly Tech to evolve FlyUp into a faster, more user-friendly, and mobile-ready solution.

  • Redesigned the entire user interface with a clean, modern look to improve usability.

  • Built and integrated a new customer portal to empower clients with self-service options.

  • Adopted a mobile-first design approach for seamless use across devices.

  • Improved the performance and scalability of the infrastructure to handle growing demand.

  • Introduced incremental enhancements to ensure smooth transition without disruption to daily operations.

  • Supported iterative rollouts, gathering user feedback to refine the experience continuously.

Results

Improved user satisfaction

The redesigned interface significantly boosted adoption and reduced onboarding time.

Enhanced client experience

Customers now benefit from direct access to reservations, payments, and updates via the new portal.

Greater mobility and performance

The mobile-friendly design and infrastructure upgrades made FlyUp more reliable and efficient on the go.

Trusted worldwide

Trusted by air operators, maintenance organizations, CAMOs, and ATOs across Europe and beyond.

Emirates
TAP Air Portugal
DC Aviation
BCAA
Diego Magrini

Diego Magrini

Co-founder / CEO

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